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Terms of Use


KeyAGENT Limited: Website Terms of Use


These Terms set out important information about (the “Website”) and govern your use of the Website. By using the Website you accept these Terms in full and agree that these Terms are reasonable. If you disagree with these Terms in full or in part, or disagree that they are reasonable, then you must not use the Website. If you have any questions about these Terms, please contact


We will update these Terms and Conditions from time to time. Please check back occasionally to ensure that you’re happy with any changes.


  1. Ownership and Operation


    1. The Website is owned and operated by KeyAGENT Limited, a company registered in England and Wales with company number 07144564 and registered office at 3 Loughborough St, Vauxhall, London, SE11 5RB. KeyAGENT’s registered VAT number is 924 5938 95. KeyAGENT can be contacted by telephone at 02036680740 or by email at


  1. Intellectual Property


    1. Unless otherwise stated, the Intellectual Property Rights (or “IPRs”) in the Website and material on the Website are owned by KeyAGENT and/or its licensors. All these rights are reserved by KeyAGENT.


    1. You may retrieve and display such content on the Website on a computer screen, store such content in electronic form on disk or print copies of such content for your own use, provided you keep intact all and any copyright, proprietary notices and any applicable purchase terms and conditions.


    1. You must not: republish material from the Website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on the Website for a commercial purpose; edit or otherwise modify any material on the website; redistribute material from the Website except for content specifically and expressly made available for redistribution; or engage in automated and/or systematic collection of data from the Website.


    1. If KeyAGENT discovers that you have used these materials in contravention of these Terms, KeyAGENT may bring legal proceedings against you seeking monetary damages and an injunction to prevent further use of the materials. If you become aware of any use of these materials that contravene these Terms, please report this by email to


  1. User Content


    1. User Content” refers to material that you submit to the Website for whatever purpose including, but not being limited to: text, images, audio material, video material and audio-visual material.


    1. By submitting User Content to the Website you grant KeyAGENT a non-exclusive worldwide royalty-free licence to use the IPRs of your User Content. You also grant KeyAGENT the right to sub-licence these IPRs and the right to bring action for infringement of these rights.


    1. Your User Content must not be unlawful or illegal, infringe any third party’s legal rights or be capable of giving rise to legal action whether against you or KeyAGENT or any third party under any applicable law.


    1. You must not submit any User Content that is or has ever been the subject of any actual or threatened legal proceedings or similar complaint.


    1. KeyAGENT reserves the right to edit or remove any User Content.


  1. Acceptable Use


    1. You must not use the Website in any way that causes, or may cause, damage to the Website; impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful; or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


    1. You must not use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.


    1. You must not conduct any systematic or automated data collection activities (including without being limited to: scraping, data mining, data extraction and data harvesting) on or in relation to the Website without KeyAGENT’s express written consent.


    1. You must not use the Website to transmit or send unsolicited commercial communications.


    1. You must not use the Website for any purposes related to marketing without KeyAGENT’s express written consent.


  1. Restricted Access


    1. Access to certain areas of the Website is restricted. KeyAGENT reserves the right to restrict access to areas of the Website, or the entire Website, at KeyAGENT’s discretion.


    1. If KeyAGENT provides you with “Credentials” (e.g. User ID and Password) to enable access to restricted areas of the Website or other services, you must ensure that these Credentials are kept confidential.


    1. KeyAGENT reserves the right to disable your Credentials at KeyAGENT’s sole discretion.


  1. Availability of the Website and Warranties


    1. KeyAGENT cannot promise that the Website will be fault-free. If a fault occurs with the Website, you should report it to and KeyAGENT will attempt to correct the fault. Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities, services or content. KeyAGENT will attempt to restore access as soon as is reasonably possible.


    1. The Website is provided without any representations or warranties, express or implied and KeyAGENT makes no representations or warranties in relation to the Website or the information and materials provided in the Website. KeyAGENT does not warrant that the information on the Website is complete, true, accurate or non-misleading; or that the website will be constantly available or available at all.


  1. Limitations of Liability


    1. Certain links, including hypertext links, in the Website will take you outside of the KeyAGENT site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by KeyAGENT of the linked site, its operator or its content. KeyAGENT is not responsible for the content of any website outside the Website.


    1. KeyAGENT does not make any warranties or guarantees in relation to the content of the Website (including all KeyAGENT products) save for those given to the purchaser of a KeyAGENT product from KeyAGENT at the time of such purchase.


    1. Whilst KeyAGENT shall reasonably endeavour to ensure that the Website does not contain or promulgate any viruses, bugs, other malicious code or harmful components, KeyAGENT make no warranty or representation that this will be the case. KeyAGENT therefore strongly recommends that you maintain virus protection software and virus-check all materials downloaded from the Website.


    1. KeyAGENT is not liable to you in relation to the contents of, use of, or otherwise in connection with the Website for any indirect, special or consequential loss or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill or loss or corruption of information or data.


    1. These Limitations of Liability apply even if KeyAGENT has been expressly advised of the potential loss.


    1. Nothing in these Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in these Terms will exclude or limit KeyAGENT’s liability in respect of any: death or personal injury caused by KeyAGENT’s negligence; fraud or fraudulent misrepresentation on the part of KeyAGENT; or matter which it would be illegal or unlawful for KeyAGENT to exclude or limit, or to attempt or purport to exclude or limit, its liability.


  1. Breach of the Terms


    1. Without prejudice to KeyAGENT’s other rights under these Terms, if you breach these Terms in any way KeyAGENT may take such action as KeyAGENT deems appropriate to deal with the breach. This includes, but is not limited to: suspending your access to the Website; prohibiting you from accessing the Website; blocking any computers using an IP address associated with you from accessing the Website; contacting your internet service provider to request that they block your access to the Website; and bringing court proceedings against you.


    1. By agreeing to these Terms you indemnify KeyAGENT and undertake to keep KeyAGENT indemnified against any losses, damages, costs, liabilities and expenses incurred or suffered by KeyAGENT arising out of any breach (or claim of breach) by you of any provision of these Terms (including, without limitation, legal expenses and any amounts paid by KeyAGENT to a third party in settlement of a claim or dispute).


  1. Privacy Policy


    1. At KeyAGENT we’re committed to protecting your privacy and take the security of your Personal Information seriously. KeyAGENT will only use your personal information to administer your account, personalise your use of the Website and to improve and provide you with the services you have requested.


    1. What information does KeyAGENT collect?


      1. When using the Website, KeyAGENT may ask you to provide certain personally identifiable information (“Personal Information”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:


        1. your name;

        2. addresses and location data;

        3. information about your use of the Website;

        4. information that you provide for the purpose of registering with the Website or subscribing to its services;

        5. information about transactions carried out over the Website; and

        6. any other information that you provide to KeyAGENT.


      1. Like many site operators, KeyAGENT collects information that your browser sends whenever you visit the Website ("Log Data"). This Log Data may include information such as:


        1. your computer's Internet Protocol ("IP") address;

        2. browser type;

        3. browser version;

        4. the pages of the Website that you visit;

        5. the time and date of your visit;

        6. the time spent on those pages; and

        7. other statistics.


    1. How does KeyAGENT collect Personal Information?


      1. KeyAGENT collects data to operate effectively and provide you with the best experience of our services. You provide some of this data directly, such as when you create an account or place orders. Some of this data is gathered by recording how you interact with the KeyAGENT services and Website, such as through the use of cookies, usage data and error logs. KeyAGENT also collects data from third parties.


      1. In addition, KeyAGENT may use third party services such as Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.


    1. How is your Personal Information used?


      1. KeyAGENT may use your Personal Information to:


        1. administer the Website;

        2. personalize the Website for you;

        3. enable your access to and use of the Website services;

        4. carry out obligations under any contract entered into by yourself or KeyAGENT;

        5. analyse performance and identify where and how KeyAGENT can improve the Website or other services;

        6. seek your views or comments on the services provided by KeyAGENT;

        7. notify you of changes to the KeyAGENT services;

        8. publish information about you on the Website;

        9. send to you products that you purchase;

        10. supply to you services that you purchase;

        11. send to you statements and invoices;

        12. collect payments from you; and

        13. send you communications which you have requested and that may be of interest you.


      1. Personal Information that KeyAGENT collects may be stored and processed in and transferred internationally to enable the use of the information in accordance with this Privacy Policy. By using the Website you agree to such cross-border transfers of Personal Information.


    1. Who has access to your Personal Information?


      1. KeyAGENT will not sell or rent your Personal Information to third parties.


      1. Where KeyAGENT discloses your Personal Information to its agents or sub-contractors the agent or sub-contractor in question will be required to use that Personal Information in accordance with terms equivalent to those of this Privacy Policy.


      1. In addition to the disclosures reasonably necessary for the purposes identified in these Terms, KeyAGENT may disclose your Personal Information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.


    1. How you can access and update your Personal Information


      1. KeyAGENT places high importance on the accuracy of your Personal Information. KeyAGENT is working on ways to make it easier for you to review and correct the information that is held about you. In the meantime, if you change email address, or any of the other information held is inaccurate or out of date, please email at or, alternatively, you can use a telephone at 02036680740.


    1. Security precautions in place


      1. When you provide KeyAGENT with Personal Information, steps are taken to ensure that it is treated securely. KeyAGENT will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Information.


      1. KeyAGENT will store Personal Information on its secure servers.


      1. The security of your Personal Information is important to KeyAGENT but no method of transmission over the internet or other method of electronic storage is 100% secure. While KeyAGENT strives to use commercially acceptable means to protect your Personal Information, its absolute security cannot be guaranteed. Any information you transmit to KeyAGENT, you do so at your own risk.


      1. Where KeyAGENT has provided you (or you have chosen) a password to access restricted parts of the Website, it is your responsibility to keep those details confidential. KeyAGENT asks you not to shore your password with anyone.


    1. KeyAGENT is not responsible for the Privacy Policies or practices of any third parties, including those sites that the Website contains links to.


  1. General


    1. KeyAGENT may collect, store and use information about you in accordance with the Privacy Policy. You acknowledge and agree to be bound by the terms of the Privacy Policy.


    1. KeyAGENT may update these Terms from time to time. The changes will apply to the use of the Website from the date of publication of the revised Terms on the Website. Please check this page regularly to ensure that you are familiar with the Terms.


    1. These Terms constitute the whole agreement between you and KeyAGENT in relation to your use of the Website and replaces any previous agreement in respect of your use of the Website.


    1. These Terms will be subject to the laws of England and Wales and the courts of England and Wales are the only place where disputes or claims relating to or connected with these Terms may be decided.


    1. KeyAGENT makes no promise that the materials on the Website are appropriate or available for use in locations outside the United Kingdom. Accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Website from such a location, you do so on your own initiative and are responsible for compliance with local laws. KeyAGENT will accept no liability for issues arising from access or use of this Website.


    1. In the event that one or more of the provisions of these Terms is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.


    1. You may not assign any of your rights or obligations under these Terms. KeyAGENT may assign these Terms or any of its rights and obligations to any company owned by, or which is an affiliate or subsidiary of KeyAGENT, or to anybody acquiring KeyAGENT’s business or its assets.


    1. If you have any queries, please contact