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Privacy Policy


  1. Privacy Policy


    1. At KeyAGENT we’re committed to protecting your privacy and take the security of your Personal Information seriously. KeyAGENT will only use your personal information to administer your account, personalise your use of the Website and to improve and provide you with the services you have requested.


    1. What information does KeyAGENT collect?


      1. When using the Website, KeyAGENT may ask you to provide certain personally identifiable information (“Personal Information”) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:


        1. your name;

        2. addresses and location data;

        3. information about your use of the Website;

        4. information that you provide for the purpose of registering with the Website or subscribing to its services;

        5. information about transactions carried out over the Website; and

        6. any other information that you provide to KeyAGENT.


      1. Like many site operators, KeyAGENT collects information that your browser sends whenever you visit the Website ("Log Data"). This Log Data may include information such as:


        1. your computer's Internet Protocol ("IP") address;

        2. browser type;

        3. browser version;

        4. the pages of the Website that you visit;

        5. the time and date of your visit;

        6. the time spent on those pages; and

        7. other statistics.


    1. How does KeyAGENT collect Personal Information?


      1. KeyAGENT collects data to operate effectively and provide you with the best experience of our services. You provide some of this data directly, such as when you create an account or place orders. Some of this data is gathered by recording how you interact with the KeyAGENT services and Website, such as through the use of cookies, usage data and error logs. KeyAGENT also collects data from third parties.


      1. In addition, KeyAGENT may use third party services such as Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.


    1. How is your Personal Information used?


      1. KeyAGENT may use your Personal Information to:


        1. administer the Website;

        2. personalize the Website for you;

        3. enable your access to and use of the Website services;

        4. carry out obligations under any contract entered into by yourself or KeyAGENT;

        5. analyse performance and identify where and how KeyAGENT can improve the Website or other services;

        6. seek your views or comments on the services provided by KeyAGENT;

        7. notify you of changes to the KeyAGENT services;

        8. publish information about you on the Website;

        9. send to you products that you purchase;

        10. supply to you services that you purchase;

        11. send to you statements and invoices;

        12. collect payments from you; and

        13. send you communications which you have requested and that may be of interest you.


      1. Personal Information that KeyAGENT collects may be stored and processed in and transferred internationally to enable the use of the information in accordance with this Privacy Policy. By using the Website you agree to such cross-border transfers of Personal Information.


    1. Who has access to your Personal Information?


      1. KeyAGENT will not sell or rent your Personal Information to third parties.


      1. Where KeyAGENT discloses your Personal Information to its agents or sub-contractors the agent or sub-contractor in question will be required to use that Personal Information in accordance with terms equivalent to those of this Privacy Policy.


      1. In addition to the disclosures reasonably necessary for the purposes identified in these Terms, KeyAGENT may disclose your Personal Information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.


    1. How you can access and update your Personal Information


      1. KeyAGENT places high importance on the accuracy of your Personal Information. KeyAGENT is working on ways to make it easier for you to review and correct the information that is held about you. In the meantime, if you change email address, or any of the other information held is inaccurate or out of date, please email at or, alternatively, you can use a telephone at 02036680740.


    1. Security precautions in place


      1. When you provide KeyAGENT with Personal Information, steps are taken to ensure that it is treated securely. KeyAGENT will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Information.


      1. KeyAGENT will store Personal Information on its secure servers.


      1. The security of your Personal Information is important to KeyAGENT but no method of transmission over the internet or other method of electronic storage is 100% secure. While KeyAGENT strives to use commercially acceptable means to protect your Personal Information, its absolute security cannot be guaranteed. Any information you transmit to KeyAGENT, you do so at your own risk.


      1. Where KeyAGENT has provided you (or you have chosen) a password to access restricted parts of the Website, it is your responsibility to keep those details confidential. KeyAGENT asks you not to shore your password with anyone.


    1. KeyAGENT is not responsible for the Privacy Policies or practices of any third parties, including those sites that the Website contains links to.